Shipping policy
Digital Products (Courses & Masterclasses)
• Access is delivered instantly after successful payment.
• No shipping is required for digital goods.
• If you experience issues accessing your course, contact us at info@acornnails.com.
Physical Products (Nail forms, tools, etc.)
Processing Time
Orders are processed within 1–2 business days.
Shipping Locations
We ship to:
• European Union
• United Kingdom
• Switzerland & Norway
• USA & Canada
Shipping rates at checkout are calculated automatically based on your address and order weight.
Tracking
All physical orders include full tracking.
A tracking link will be sent to your email once the order is shipped.
Incorrect Address
If you entered the wrong address, email us immediately at info@acornnails.com.
We cannot reroute parcels after dispatch.
Delivery Times (average)
• EU: 2–5 business days
• UK / Switzerland / Norway: 3–6 business days
• USA / Canada: 5–10 business days
Actual times depend on the carrier.
If Your Order Includes Digital + Physical Items
• Digital course → delivered instantly
• Physical products → shipped normally
They are handled separately.
Contact
📧 info@acornnails.com

